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 Post subject: Re: Farreg's internet update
PostPosted: 12 Apr 2010, 17:01 
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Joined: 20 Jul 2009, 11:29
Posts: 56
Location: Noranda, Perth
GamerTag: Lil Lackers
Are we actually living in a first world country??

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 Post subject: Re: Farreg's internet update
PostPosted: 12 Apr 2010, 21:36 
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Joined: 14 Nov 2009, 17:29
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They need to hurry up and fix Farreg's net :P bastards are holding up our griffball league!!


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 Post subject: Re: Farreg's internet update
PostPosted: 13 Apr 2010, 08:17 
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Joined: 08 Jul 2009, 16:11
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I was contacted by Telstra provisioning yesterday. Someone will be at my house to connect my phone line between 8am and 12pm tomorrow.

Then iinet are rushing through my internet connection.

On the 19th of this month it will be 10 months.

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 Post subject: Re: Farreg's internet update
PostPosted: 13 Apr 2010, 19:44 
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Joined: 11 Mar 2010, 01:09
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What a coincidence, a tech is coming out to check my line on the 20th.


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 Post subject: Re: Farreg's internet update
PostPosted: 14 Apr 2010, 10:21 
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Still waiting for the tech...

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 Post subject: Re: Farreg's internet update
PostPosted: 14 Apr 2010, 13:34 
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Joined: 08 Jul 2009, 16:11
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I called iinet because I had not heard from Telstra's technician. They followed it up with Telstra and called me back.

I will not have a phone line today - nice of Telstra to inform me (or iinet).

So with the ongoing issues with setting up this sub-exchange, Telstra never considered doing one minor thing, hooking the sub-exchange into the existing infrastructure of telephone lines.

That's right, the sub-exchange is connected to... nothing.

The tech went out to the exchange and discovered this first thing this morning, Telstra have now cancelled any pending connections and have listed the new connection date as 'unknown' with an estimate that they will have an estimated connection date after Friday of this week.

So not only does Telstra suck, they are grossly incompetent.

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 Post subject: Re: Farreg's internet update
PostPosted: 15 Apr 2010, 17:53 
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My new phone connection date is Monday... hah! We'll see if it happens...

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 Post subject: Re: Farreg's internet update
PostPosted: 18 Apr 2010, 12:14 
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So a funny thing happened. I contacted A Current Affair regarding how rediculous it was for me to be waiting 10 months for an internet connection to my house.

2 days later, I have a phone line. Who here has ever heard of Telstra working on a Saturday? I think ACA called up and Telstra jumped into action just so they couldn't do an expose on Telstra's 'Customer Service'

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 Post subject: Re: Farreg's internet update
PostPosted: 18 Apr 2010, 19:41 
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Joined: 16 Nov 2009, 16:29
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Location: Daglish, Perth.
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HAHAHAH, should have done that 9months ago :P

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 Post subject: Re: Farreg's internet update
PostPosted: 23 Apr 2010, 19:37 
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Joined: 08 Jul 2009, 16:11
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I am now connected.

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